"In 2020 Rick Natoli assisted us in buying a house and selling a condo. We consulted Rick initially as a buyers’ agent and were quite pleased with his approach, so we asked him to act our sellers’ agent as well. Rick’s performance in both roles was excellent. He was constantly available to us via email, at all times of day and night (does this man ever sleep?) He was knowledgeable about the processes and kept us informed at every step. As a buyer’s agent, he “vetted” the usual overload of supposed suitable properties to those more likely of interest to us. We were looking for something “in the country” and he frequently would take a drive to “check these out” for us. At all times, his attitude was “no rush, we’ll find something that fits your needs,” and within a month or so, we did. As a seller's agent, Rick went the extra mile by meeting with contractors several times when work was needed at the condo as we had already moved away. Rick is definitely a top-tier real estate agent, and we recommend him highly.